faqs
General FAQs
What is the See Me Grow Mat?
The See Me Grow Mat is a 3-in-one growth chart, diaper changing mat, and keepsake for babies.
Do you have other See Me Grow products?
Yes, we offer a unique line of See Me Grow products that help parents track their babies’ growth from home. Our family of See Me Grow products includes the See Me Grow Mat, elastic cover, calendar milestone blanket, and towel. We are always developing and adding items to our fun line of baby products!
Can I send the See Me Grow Mat as a gift?
Yes! Choose any of your favorite items and designs from our line of See Me Grow products for your precious bundle of joy and we’ll do the rest. It comes packaged and ready to brighten anyone's day.
Is the See Me Grow Mat available in stores, or only online?
The See Me Grow line is currently only sold online. Check it out here.
How do I clean the See Me Grow Mat?
All of our items are machine washable. The See Me Grow products should be washed in
cold water with mild detergent. Do not bleach and tumble dry low only.
Product disclaimer
The product packaging is not
intended to be handled by infants or children. Do not leave in direct sunlight. Avoid contact with harsh cleaners. Do not dry using heat.
How do I get a coupon code?
We
occasionally have special offers, sales, and giveaways, so make sure to subscribe to our newsletter!
Shipping FAQs
Shipping Information
We charge $4.00 for First Class and $10.00 for Priority Mail. All orders are shipped via USPS.
When can I expect my order?
All orders are shipped within 1 business day (M-F) with delivery confirmation tracking. We ship via USPS (First Class and Priority). We do not offer overnight shipping.
Where is the See Me Grow Mat made?
The See Me Grow is a registered trademark Reg. No.5,309,406 of FunTastic Media.
US Patent Pending. PO BOX 5727
Designed in the USA. Made in China.
Do you ship outside of the U.S.?
We only ship orders within the 50 states in the USA. Due to international shipping rules and regulations, we are currently only selling and shipping in the United States. We are working on going international soon.
Return FAQs
What is your return policy?
We’ll gladly accept returns for eligible products that were purchased directly through our website within 30 days of the purchase date. To be eligible for a return, the See Me Grow product must be in the same condition that you received it and in its original packing. Anything above 30 days from the purchase date cannot process a return or a refund. Our hope is that every customer loves their See Me Grow products and is satisfied with the outcome of their See Me Grow shopping experience.
Refunds
Once we received your return and it meets our return policy, the refunds usually take 5-10 days to show on your credit card. If you haven’t seen the credit come through within 11 days, please email us at info@funtasticmedia.com so we can investigate.
Return shipping
You are responsible for paying the shipping cost for any returned item. Shipping costs are not included and are non-refundable.